The Ligon Group · Website Policies
Privacy Policy
This Privacy Policy explains how The Ligon Group collects, uses, maintains and discloses information in connection with this website and the online forms and services linked from it.
The Ligon Group, LLC ("The Ligon Group," "we," "us" or "our") respects the privacy of individuals who visit our website, contact our organization, submit property information, apply for rental housing, communicate regarding rental properties, submit maintenance requests, apply for employment or otherwise interact with online services made available through this website.
This Privacy Policy describes the categories of information that may be collected, the purposes for which that information may be used and the circumstances in which information may be shared or disclosed.
By using this website or submitting information through a form linked from this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when interacting with The Ligon Group or using website forms and service pathways.
Depending on the nature of the interaction, this information may include:
- Name and contact information;
- Email address and telephone number;
- Company or organization information;
- Property addresses and property-related information;
- Information regarding a real estate opportunity or business inquiry;
- Rental application and prospective resident information;
- Current resident and rental-property information;
- Maintenance or repair request information;
- Employment, professional background and application information;
- Files, photographs, documents or other materials you choose to submit; and
- Other information included in a message, inquiry or form submission.
Do not submit confidential financial account credentials, passwords or other highly sensitive information through a general website inquiry unless a specific process expressly requests that information.
2. How We Use Information
Information collected through this website or related online forms may be used for legitimate business and operational purposes, including to:
- Respond to questions and general inquiries;
- Review residential property and acquisition opportunities;
- Communicate with property owners, real estate professionals and other business contacts;
- Process and review rental-related inquiries and applications;
- Communicate with residents regarding rental-property matters;
- Receive and administer maintenance and repair requests;
- Review employment applications and professional information;
- Operate, maintain, protect and improve the website and related systems;
- Maintain business and transaction records;
- Prevent misuse, fraud, security incidents or other harmful activity;
- Comply with legal, regulatory, contractual or governmental requirements; and
- Protect the rights, property and interests of The Ligon Group and others.
3. Website Forms and Submissions
The website provides or links to different forms for different purposes. These may include general contact, real estate inquiries, property submissions, rental applications, resident communications, maintenance requests and employment applications.
Information submitted through a form may be transmitted, processed or stored by the service provider used to operate that form before being made available to The Ligon Group.
Information submitted for one purpose may be maintained with other records relating to that relationship or inquiry when reasonably necessary for business, operational, legal or recordkeeping purposes.
4. Website and Technical Information
When you access a website, certain technical information may be generated or recorded automatically by website servers, hosting providers, security systems or standard web technologies.
Depending on the technology in use, this information may include items such as:
- Internet Protocol address;
- Browser and device information;
- Operating system information;
- Date and time of access;
- Pages or website resources requested;
- Referring or exit pages; and
- Technical logs used for security, diagnostics and website operations.
Cookies or similar technologies may also be used where required for website functionality, security or services provided through the site.
5. Service Providers
The Ligon Group may use third-party service providers to support website hosting, form processing, communications, technology, security, data storage, professional services or other business functions.
These providers may receive or process information when reasonably necessary to provide the applicable service. Their handling of information may also be governed by their own terms, privacy policies and security practices.
6. Disclosure of Information
Personal information may be disclosed when reasonably necessary for the purpose for which it was submitted or in connection with legitimate business operations.
This may include disclosure to:
- Service providers supporting our website or business operations;
- Employees, contractors or representatives who need information to address an inquiry or perform operational responsibilities;
- Professional advisers such as attorneys, accountants or other consultants;
- Parties involved in a transaction, property matter or business relationship where disclosure is reasonably necessary;
- Government agencies, regulators, courts or law enforcement when required by applicable law or legal process; and
- Other parties when necessary to protect legal rights, safety, property or the integrity of our systems.
Information may also be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets or similar business transaction involving all or part of an applicable business operation.
7. Data Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, operational, recordkeeping, security, dispute-resolution or legal-compliance purposes.
Retention periods may vary depending on the type of information, the nature of the relationship and applicable legal or business requirements.
8. Information Security
The Ligon Group uses reasonable administrative, operational and technical measures intended to protect information under our control from unauthorized access, misuse, alteration or disclosure.
No website, electronic transmission or data-storage system can be guaranteed to be completely secure. You should use reasonable care when deciding what information to transmit electronically.
9. Privacy Rights and Requests
Depending on where you reside and the laws applicable to a particular interaction, you may have certain rights concerning your personal information.
These rights may include the ability to request access, correction or deletion of certain personal information, or to ask questions about how information is handled.
Not every request or right applies in every circumstance. Applicable exemptions, record-retention requirements, legal obligations and identity-verification requirements may affect how a request is handled.
Privacy-related requests can be submitted through our Contact page .
10. Children's Privacy
This website is directed toward adults interacting with The Ligon Group for real estate, resident, business or employment-related purposes. It is not designed as an online service directed to children under 13.
If information concerning a child is submitted in connection with a legitimate rental, resident or other property-related matter, that information should be limited to what is reasonably necessary for the relevant purpose.
11. Third-Party Websites and Services
This website may contain links to websites, forms, services or resources operated by third parties. The Ligon Group does not control the privacy practices, content or security of independently operated third-party websites and services.
You should review the applicable privacy policy and terms of a third-party service before providing information through that service.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in website functionality, business practices, technology, legal requirements or other circumstances.
When the policy is updated, the revised version may be posted on this page with a new "Last Updated" date.
13. Contact The Ligon Group
Questions regarding this Privacy Policy or privacy-related requests may be submitted through The Ligon Group's general Contact page.
When making a privacy-related request, provide enough information for us to understand the nature of the request and identify the information or relationship to which it applies.